FAQ's

Q: "Does the dumpster container have a door?"

A: Yes. All of our containers feature an access door at the rear that is as wide as the container. Most of the containers the door swings all the way around and flush against the side when opened. The container is open along the entire top.

Q: Do you offer residential curbside service?

A: Yes.  We have recently added residential curbside service.  Please contact our office and we would be happy to establish your residential curbside service. 

Q: "I have a nice driveway that I don't want damaged or scratched when the container is delivered. What can be done to help prevent any damage?"

A: We cannot guarantee that the container will not leave marks. However: we can recommend that the customer provide two 4x8 sheets of plywood for the driver to place under the container. The boards may be old scrap lumber but should be free of screws and nails. This step will help prevent scratching and dimpling on the driveway. The wood will be left behind at pickup. We also cannot guarantee your driveway will not crack. Our trucks empty can weigh up to 30,000 lbs and full legal weight is 54,000 lbs. We are not responsible for broken or cracked driveways.

Q: "Can the dumpster be placed on my front lawn?"

A: Yes, but the container and truck will leave marks and damage the lawn. There may also be a problem if we have to back over a curb to place the container in position. Some towns forbid doing this, others don't mind. Please check with your towns building department if you are not sure. We are not responsible for broken or cracked curbs. You should be knowledgeable of the water lines and septic tank locations.

Q: "Do you service commercial compactors?"

A: Yes. We can provide a commercial compactor, receiver for your compactor or just provide service for your equipment.

Q: "What size dumpster can we use for concrete and how much can we load into the dumpster?"

A: We only use 15-yard containers for concrete. The loads must be free of any trash, dirt, rocks and can be loaded no more than half full. Loads mixed with any trash, dirt, rocks will be subject to additional charges based on weight. Please call for details. Please do not over load these. Any overweight fines will be the responsibility of the customer.

Q: "What forms of payment may I use?"

A: Cash, Money Order or Cashiers Check as well as Visa or MasterCard.   Personal and business checks also accepted with valid I.D.

Q: Where can I place the roll-off container?

A: Most homeowners have the container placed in their driveway. Please keep in mind that driveways must have a firm foundation or the weight of the truck and loaded container may crack the driveway. Containers may also be placed on the lawn, but the weight of the container and truck will damage the lawn and in some cases leave ruts. Please examine the area you would like the container to be placed to ensure there is enough access keeping in mind that there must be at least 25' of overhead clearance. Walker Lake Disposal is not responsible for damage to driveways, curbs, walkways, overhanging limbs or power lines.

Q: What types of heavy materials can be placed in the roll-off container?

A: Bricks, and other compact material may be placed in containers, but only a maximum of 1/2 of the container may be filled due to their weight. Our trucks are permitted to safely haul 10 tons of material. If containers are overfilled, it is the customer's responsibility to unload the material to a safe weight level. Any overweight tickets will be the responsibility of the customer.

Q: What materials can NOT be placed in the roll-off container?

A: Dirt & Rocks
Tires
Batteries
Asbestos
Propane Tanks
Fluorescent tubes
Herbicides/Pesticides
Paint & Thinners (Dry Cans Only)
Liquids / Solvents / Freon or Chemicals
Biohazard materials or Medical Waste
Equipment containing gas or oil including oil rags
White Goods (refrigerators, stoves, etc)
Concrete must be placed in a separate container

Q: Do I need to be on site when the roll-off container is delivered?

A: It is preferable that the customer be available to sign for the container placement and other terms of delivery. If you are unavailable during the delivery of your container please make arrangements to have a delivery slip agreement emailed or faxed to you prior to delivery, as we must have complete paperwork in order to deliver the container. If you cannot be there please mark the spot with paint, flags or other objects.

Q: What is required for service?

A: Be sure to maintain clear and safe access. Also, you will need to ensure there are no vehicles parked in front or on the sides of the container. If containers are not accessible or are overloaded when the driver arrives there is a trip charge to have them return at a later time. The container door must be closed with all trash inside of the container.

Q: How fast will my service be after I call?

A: If you call in the morning we will make every effort to provide service the following business day. If you call in the afternoon we will make every effort to service your container the next day but due to landfill hours and business volume it may require an additional day.

Q: How much space is needed for a container?

A: For 20 yard and larger we will need a minimum of 60 ft front to back, 10 feet wide and 25 feet of overhead clearance.